There are also testimonials and reviews on our Facebook page and Google Reviews
The service given was exemplary !!! From the moment we walked in the door nothing was ever too much trouble. The ease in which our wishes were met, the friendly welcoming warmth we received throughout from everyone and the excellent care that my son received was second to none.
The ease and availability given to us to be able to visit my son as frequently as we wanted was amazing, we just can't thank you all enough, words just don't seem to convey our appreciation high enough.
First and foremost I wanted to know that my son was in safe hands, where he would be looked after, cared for , like a home from home and that was exactly what these wonderful company did and so much more.
We were given a very personal, intimate, caring, loving service as well as being highly professional and immensely competitive.
These people truly are such a credit to this profession and would highly recommend them to everyone.
Thank you Hergest & Cavell from the bottom of our hearts. The personal service that we received during the worst time of our lives will never be forgotten.
Dear Sharon, Paula, Pete, Tony
Hi all, I wanted to say a massive thank you to you all for the support that you all gave myself and my family through truly a devastating time on our lives.
From the moment my husband and I walked through your door we could feel the compassion, warmth and kindness which embraced us and gave us confidence in your service. I can not thank you enough that you allowed me to visit my mum whenever I wished which gave me strength to push through such a tragic time.
From the moment I met you until current time, I know, I have always had support at the end of the phone, via text and in person. You could not have done anymore for my family and I throughout the period of time from my mum passing to her special day and I can not envisage entrusting anyone else to look after my mum the way you did.
Thank you so much.
I would like to thank you all so much for your help, and total professionalism at a very difficult time for me and my family. I cannot say enough praise for you all, and how you have made everything so much more bearable, and doable for me personally. Even on the day of my dear Dad Alf's funeral you went the extra mile to make everything flow and achieved everything we wanted. Thank you all so much.
On behalf of the Twaits family we wish to thank Paula, Pete, Sharon and Tony for the exceptional service, sympathy and conducting of our mother's funeral. From first contact to the continuing aftercare, at a sad time for us, they provided a service second to none. We have nothing but praise for the whole company, and would fully recommend them to anyone. Thank you.
Graham and Ian Twaits.
This diffixult time was made easier by Paula and Sharon who were kind, understanding and very helpful during the preparartion for the funeral. Every detail including the order of service booklet was of the highest quality. On the day of the funeral everything was perfectly organised by Peter. I am 100% satisfied with the service provided which was delivered in a professional way to the highest standard.
Dear Paula and Sharon,
How grateful we are to you all for your compassion and kind diligence in caring for our Father and Husband, Robin. The death of a loved one is such a painful and harrowing time. We were somewhat at a loss when we first entered your beautiful and relaxing premises and yet the kindness and calmness with which you helped the family meant we left feeling a sense of contentment and trust; we knew we had done right by Dad. You were always there to provide help and reassurance. Your friendly and kind manner was so refreshing to us as a family and the calm way you explained everything left us feeling so reassured. You have our highest recommendation and our deepest thanks.
The Treveil Family
I would like to comment on these wonderful, lovely, professional yet personal caring people. We lost our beautiful mum on the 18th March and we were recommended to Hergest & Cavell. They have been so supportive and caring it feels like they already know us as a family. Following our wishes to the letter with outstanding contact and communication and going the extra mile to make sure everything runs smoth. We thank you from the bottom of our hearts.
The Jacobs family.